Privacy Policy

TalenDir takes privacy and confidentiality seriously. This Privacy Policy explains how we collect, use, share, and protect information when you access or use our platform, products, and services (collectively, the “Services”). TalenDir is a technology platform and intermediary. We are not an employer, recruitment agency, or guarantor of hiring outcomes. This Policy explains our data practices. Using the Services or reading this Policy does not, by itself, give consent to optional website analytics. You choose whether to allow those analytics through the cookie controls described below.

1. Information We Collect

We collect information you provide directly, information generated automatically when you use the Services, and information from third parties when permitted. The categories below are non-exhaustive and may evolve as we improve the Services.

Information You Provide to Us

When you create an account, build a profile, post content, apply for jobs, use career tools, or communicate through the Services, you may provide:

Profile and professional information: name, email, phone number, location, professional summary, work history, education, skills, certifications, licenses, portfolio links, preferences, and resume/cover letter content
Account and authentication information: username, password or passkeys, MFA indicators, and third-party sign-in identifiers (e.g., Google/LinkedIn OAuth), where enabled
Communications and social activity: messages, feedback, support requests, posts, comments, reactions, shares, endorsements, referrals, and any content you choose to publish or send
Assessment and learning data: assessment responses, skill evaluations, course enrollments/completions, learning progress, and licensure-related inputs you provide
Uploads and documents: resumes, credentials, licenses, certificates, PDFs, DOCX files, images, and other materials you choose to upload
Payment and transaction information: billing details and transaction metadata processed via third-party payment providers (we typically do not store full card numbers)

Information We Collect Automatically

When you access or use the Services, we may automatically collect:

Device and usage information: IP address, browser type, operating system, device identifiers, language settings, referring URLs, and pages/features viewed
Activity and session data: login events, session duration, feature interactions, presence/heartbeat signals, clickstream events, and performance metrics used for reliability and security
Cookies and similar technologies: cookies, local storage, web beacons, and similar tools used to run core features, protect accounts, and measure performance
Security and fraud signals: authentication attempts, anomaly indicators, rate-limit events, and audit logs to detect abuse and protect users and the platform
AI processing telemetry: limited logs about AI-assisted features (such as request type and performance), stored in aggregated, anonymized, or de-identified form where feasible

Information from Third Parties

We may receive information from third parties you connect to the Services or that help us operate the Services (for example, OAuth identity providers, verification services, analytics, and payment processors). We may also receive information from employers or other users (such as referral details) when they interact with you through the platform, to the extent permitted by law.

2. AI and Automated Processing

TalenDir uses automated tools and, where enabled, AI-assisted features to support the Services. Our primary AI provider today is Google Gemini (Google Cloud / Google AI), with DeepSeek and OpenAI used as secondary or fallback providers for specific tasks. Depending on the feature you use, processing may occur on TalenDir systems and/or through these specialized third-party processors under appropriate contractual protections (Data Processing Agreements). By using AI-assisted features, you consent to automated processing of your inputs for the purposes below:

Resume parsing: automated extraction and structuring of skills, experience, and qualifications from uploaded documents
Resume tailoring and rewriting: AI-assisted drafting, formatting, and role-specific improvement suggestions aligned to job descriptions you provide or select
Profile headline and summary generation: suggestions for professional headlines, summaries, and profile content
Job description generation: drafting and improving job descriptions and recruiter-facing content
Job matching and ranking: ranking or recommending opportunities, candidates, or matches based on profile signals and preferences
Recruiter communication assist: drafting or improving outreach, replies, and workflow messages
Content moderation: automated detection of spam, abuse, unsafe content, and policy violations in social features
Smart reply suggestions: suggested replies for social, messaging, and platform communication features
Hashtag recommendations: suggested hashtags and social content signals for posts
Career snapshot and insights: profile, skill, and career-summary insights
Writing assistance: suggestions for professional posts, comments, summaries, application text, and any other AI-assisted feature clearly shown in the app

AI-assisted outputs are suggestions only and may be incomplete, inaccurate, biased, or outdated. You are solely responsible for reviewing, editing, verifying, and approving any output before you use it, publish it, or submit it to an employer or third party. TalenDir does not guarantee accuracy, acceptance, interviews, hiring decisions, or outcomes based on AI-assisted features.

3. How We Use Your Information

Provide, operate, maintain, and improve the Services and user experience
Create and manage accounts, authenticate users, and support multi-method sign-in where enabled
Facilitate job discovery, applications, referrals, social engagement, assessments, and learning experiences
Personalize features, rankings, and recommendations (including matching and career tools)
Process payments, subscriptions, and digital services, and provide receipts and billing support
Send service-related communications such as security alerts, confirmations, and operational notices
Send marketing communications where permitted, with opt-out options as required by law
Monitor, prevent, detect, investigate, and respond to fraud, abuse, security incidents, and violations of policies or Terms
Comply with legal obligations, resolve disputes, and enforce our agreements
Analyze aggregated and de-identified usage patterns to improve reliability, safety, and performance
Develop and improve AI-assisted features using aggregated and/or de-identified data where feasible and permitted

We do not sell your personal data. We may share your information only as needed to operate the Services, facilitate your actions, and comply with law. Sharing may occur in the following circumstances (and similar situations):

With employers and recruiters: when you apply for a job, request contact, share your profile, respond to opportunities, or choose visibility settings that allow employer access
With other users: to the extent you choose to post publicly, comment, message, endorse, or participate in social features (your content may be viewed, reshared, or copied by others where platform functionality allows)
With service providers: vetted vendors that support hosting, analytics, email/SMS delivery, customer support, security, and payment processing, under contractual confidentiality and security obligations
With employer tools and third-party platforms: to enable hiring workflows, your resume/profile and related application materials may be shared with employer systems or third-party platforms used by employers or by TalenDir (e.g., applicant tracking systems, assessment providers, scheduling, background/verification, HR systems) where necessary to deliver the Services or process your application
For legal and safety reasons: to comply with legal obligations, respond to lawful requests, enforce our Terms, investigate fraud/abuse, and protect rights, safety, and property of TalenDir, our users, or the public
Business transfers: in connection with a merger, acquisition, financing, restructuring, or sale of assets (subject to appropriate protections)
With your consent: when you explicitly authorize sharing or direct us to share
AI and processing providers: for the limited purpose of providing AI-assisted features, content safety, or platform operations under appropriate safeguards

5. Your Rights and Choices

Your rights vary by jurisdiction. Subject to applicable law and necessary verification, you may have the right to:

Access and update: view and update certain profile and account information through settings
Delete: request deletion of your account and associated data (subject to retention, legal obligations, and technical limitations such as backups)
Opt-out: opt out of marketing communications and certain optional data collection where available
Data portability: request a copy of certain personal data in a portable format where required by law
Withdraw consent: withdraw consent for processing where consent is the legal basis (this may limit features)
AI opt-out: request exclusion from certain AI training or improvement datasets where feasible (note: some processing is required to deliver AI-assisted features you request)

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. Measures may include encryption, access controls, secure authentication (including passkeys where enabled), monitoring, logging, and periodic reviews. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials and for using strong authentication settings.

7. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate interests such as safety and fraud prevention. As a general guideline, account data may be retained for at least 6 months after account deletion for legal, audit, and security purposes, but we may retain certain records longer when required by law, needed for dispute resolution, or necessary to protect the platform. Some information may be de-identified and retained in aggregated form.

8. International Data Transfers

Core platform infrastructure is hosted primarily in the United Arab Emirates region, and operations also serve Jordan with an Amman branch planned. Your information may still be transferred to and processed in other countries when needed for cloud infrastructure, AI inference through Google Gemini (primary), DeepSeek, or OpenAI (secondary/fallback), security, payments, analytics, support, or legal compliance. We take steps designed to ensure such transfers comply with applicable data protection laws and use appropriate safeguards where required (such as contractual protections, Data Processing Agreements, or other recognized transfer mechanisms).

9. Children's Privacy

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take reasonable steps to delete it.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functionality, security and preferences. On the public www.talendir.com website, optional Google analytics is controlled separately through the cookie banner and the Cookie settings link in the footer.

Optional website analytics

We use Google Analytics 4 (GA4), loaded through Google Tag Manager (GTM), to understand visits to public website pages, how visitors find us, and which content and actions are useful. GTM manages the measurement tags; GA4 receives the measurement events.

Measurement includes public page paths, website language, limited referral and campaign information, session and engagement information, button/link identifiers, article views and share actions. Clicks toward applying, signing up or contacting us measure intent, not completed applications, registrations or hiring outcomes.
After you accept, Google receives measurement events and technical information such as cookie identifiers, browser and device details, and your IP address as part of the network connection. Analytics identifiers can distinguish visits and are not the same as fully anonymous information.
Our event filters exclude submitted contact details, messages, resume content and authentication tokens. Page addresses sent to GA4 omit query strings and fragments; only approved public paths and limited campaign codes are included. Private preview, authentication, confirmation and individual result/share-token pages are excluded from this website measurement.
Google signals, advertising personalization and automatic form/outbound-interaction measurement are disabled in this website analytics configuration.

GTM and GA4 load only after you select Accept or return with a previously saved acceptance. Until then, or if you select Reject, they remain blocked. Activities before acceptance are not replayed to GA4 after you accept. You can browse the public website without accepting analytics.

Open Cookie settings in the footer at any time and select Reject to stop future GA4 event collection. You can select Accept there to enable it again. Your choice applies to this browser and its saved website data. Withdrawal does not automatically delete data already received by Google or cookies already stored; you can clear cookies and site data in your browser and contact us using the details below about data requests.

Cookies and stored preferences

We store your choice in local storage under td_cookie_consent and, where available, in the td_consent cookie. These records remember acceptance or rejection. The cookie has a one-year lifetime from your last choice; the local-storage record has no automatic expiry and remains until changed or cleared by you or your browser.

After acceptance, GA4 may use first-party cookies such as _ga and _ga_<identifier> to distinguish visitors and maintain session information. Google documents a default lifetime of two years for these cookies; browser limits and cookie settings may shorten or otherwise change their lifetime. This cookie lifetime is separate from retention of data already sent to Google.

Google Analytics cookie information

Google processing and further information

Google processes analytics information to provide its services, and that processing may take place outside your country. See the International Data Transfers section and the Google information linked below for more about processing and privacy controls.

How Google uses information from sites or apps that use its services

Google Privacy Policy

Browser settings can also block or remove cookies and local storage. Clearing our stored preference makes the website ask for your choice again. Restricting essential storage may affect some service features; rejecting optional Google analytics does not prevent browsing public pages.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on the platform and revise the “Last Updated” date. If changes are material, we may provide additional notice where required. A policy update does not itself change your choice about optional website analytics or replace any consent required by law.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

TalenDir LLC (Wyoming, USA) and TalenDir Limited / TalenDir at Masdar City, Abu Dhabi, United Arab Emirates

TalenDir LLC, 1621 Central Ave, Cheyenne, WY 82001, USA · TalenDir Limited / TalenDir, Masdar City, Abu Dhabi, United Arab Emirates · Operations also serving Jordan (Amman branch upcoming)

Email: contact.us@talendir.com

Data Protection Officer: privacy@talendir.com